Privacy policy

1) Information about the collection of personal data and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

2) Data collection when visiting our website

If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you came to the page
Used browser
Operating system used
IP address used (if necessary: in anonymous form)

The processing takes place in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable your browser to be recognized the next time you visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings in your web browser.

The cookies are sometimes used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If individual cookies used by us also process personal data, the processing takes place in accordance with Article 6 (1) (b) GDPR either for the execution of the contract, in accordance with Article 6 (1) (a) GDPR in the event that consent has been given or in accordance with Art. 6 (1) (f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the website visit.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way he manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/allow-and-reject-cookies
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/ en-us/guide/safari/sfri11471/mac
Opera: https://help.opera.com/de/latest/web-preferences/#cookies

Please note that if cookies are not accepted, the functionality of our website may be restricted.

4) Contact

Personal data is collected when contacting us (e.g. via contact form or e-mail). Which data is collected when using a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. Your data will be deleted once your request has been processed. This is the case if it can be inferred from the circumstances that the facts in question have been finally clarified and provided that there are no legal storage obligations to the contrary.

5) Data processing when opening a customer account and for contract processing

According to Article 6 Paragraph 1 Letter b GDPR, personal data will continue to be collected and processed if you provide it to us to execute a contract or open a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We store and use the data you provide to process the contract. After the contract has been completed or your customer account has been deleted, your data will be blocked with regard to retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or have reserved a legally permitted further use of data on our part became.

6) Use of customer data for direct marketing

Subscription to our email newsletter

If you register for our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. Providing further data is voluntary and is used to be able to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to receiving newsletters.We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive the newsletter in the future

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Article 6(1)(a) GDPR. When you register for the newsletter, we save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later point in time. The data collected by us when registering for the newsletter is used exclusively for the purpose of advertising by way of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned at the beginning. After you have unsubscribed, your e-mail address will be deleted immediately from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

7) Data processing for order processing

7.1 Insofar as it is necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be forwarded to the commissioned transport company and the commissioned bank in accordance with Article 6 Paragraph 1 lit. b GDPR passed on.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you provide when ordering (name, address, e-mail address) in the context of our legal Information obligations according to Art. 6 (1) (c) GDPR to inform personally about upcoming updates in the legally stipulated period by suitable communication channels (e.g. by post or e-mail). Your contact details will be used strictly earmarked for notifications about updates owed by us and will only be processed by us for this purpose to the extent that this is necessary for the information in question.

To process your order, we also work together with the following service provider(s), who support us in whole or in part in the implementation of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

7.2 In order to fulfill our contractual obligations towards our customers, we work together with external shipping partners. We pass on your name and your delivery address and, if required for the delivery, your telephone number, exclusively for the purpose of delivering the goods to a shipping partner selected by us.

7.3 Use of special service providers for order processing and processing

- Billbee
The order processing takes place via the service provider "Billbee" (Billbee GmbH, Paulinenstrasse 54, 32756 Detmold). Name, address and, if applicable, other personal data are passed on to Billbee exclusively for processing the online order in accordance with Article 6 (1) (b) GDPR. Your data will only be passed on to the extent that this is actually necessary to process the order. Details on Billbee's data protection and its data protection declaration can be viewed on the Billbee website under "billbee.io".

7.4 Passing on of personal data to shipping service providers

- DHL
If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will provide your e-mail address in accordance with Article 6 Paragraph 1 lit DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or delivery notification to DHL, provided that you have given your express consent to this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Article 6 (1) (b) GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future to the person responsible or to the transport service provider DHL.
- GLSIf the goods are delivered by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Strasse 1 - 7, 36286 Neuenstein), we will provide your e-mail address in accordance with Art. 6 Para. 1 lit .a GDPR prior to the delivery of the goods for the purpose of coordinating a delivery date or delivery notification to GLS, provided that you have given your express consent to this during the ordering process. b DSGVO only the name of the recipient and the delivery address to GLS. The data will only be passed on if this is necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with GLS beforehand or to transmit status information about the delivery of the shipment.
Your consent can be revoked at any time with effect for the future from the person responsible or from the transport service provider GLS.

7.5 Use of payment service providers (payment services)

- giropay
When paying via "giropay", payment is processed by giropay GmbH, An der Welle 4, 60322 Frankfurt/Main, to which we forward the information you provided during the ordering process together with the information about your pass on the order. Your data will be passed on in accordance with Article 6 Paragraph 1 Letter b GDPR exclusively for the purpose of payment processing and only to the extent that it is necessary for this. You can find more information about the data protection provisions of giropay GmbH at the following Internet address: https://www.giropay.de/srechtales/datenschutzerklaerung
- Paypal
Before payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by installments" via PayPal, we give your payment data to PayPal (Europe) Sarl as part of the payment process et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), further. The transfer takes place in accordance with Article 6 Paragraph 1 Letter b GDPR and only to the extent that this is necessary for payment processing.
PayPal reserves the right to use the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "Purchase on invoice" or "installment payment" via PayPal before carrying out a credit check. For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 (1) (f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values (so-called score values).Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical process. Address data is included in the calculation of the score values, among other things, but not exclusively. Further data protection information, including information on the credit agencies used, can be found in PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
- SOFORT
If you select the "SOFORT" payment method, payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we pass on the information you provided during the ordering process together with the information about your order in accordance with Article 6 (1) (b) GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with the payment service provider SOFORT and only to the extent that it is necessary for this. You can find more information about SOFORT's data protection regulations at the following Internet address: https://www.klarna.com/sofort/datenschutz
- Skrill
If you If you opt for a payment method from the payment service provider Skrill, the payment will be processed via the payment service provider Skrill Ltd., Floor 27, 25 Canada Square, London, E14 5LQ, England, to whom we will send the information you provided during the ordering process together with the information about your order (name , address, account number, sort code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Article 6 Paragraph 1 lit. b GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Skrill Ltd. and only to the extent necessary to do so.

8) Contact for review reminder

Own rating reminder (no dispatch by a customer rating system)
We use your e-mail address as a one-time reminder to submit a rating of your order for the rating system we use, provided you have asked us to do so during or after your order have given your express consent in accordance with Article 6(1)(a) GDPR.
You can revoke your consent at any time by sending a message to the person responsible for data processing.

Rating reminder by eKomi
If you have given us your express consent to this during or after your order in accordance with Art Ltd., Markgrafenstraße 11, 10969 Berlin, (www.ekomi.de), so that they can send you an evaluation reminder by e-mail.
You can revoke your consent at any time by sending a message to the person responsible for data processing or to the evaluation platform .

9) Use of social media: videos

9.1 Use of Vimeo videos

Plugins of the video portal Vimeo from Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated on our website. If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Vimeo servers. The content of the plugin is transmitted directly to your browser by Vimeo and integrated into the page.Through this integration, Vimeo receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Vimeo account or are not currently logged in to Vimeo. This information (including your IP address) is sent directly from your browser to a Vimeo servers are transmitted to the USA and stored there.
If you are logged in to Vimeo, Vimeo can immediately assign your visit to our website to your Vimeo account. If you interact with the plugins (such as pressing the start button of a video), this information is also sent directly to a Vimeo server and stored there.

The data processing operations described are carried out in accordance with Article 6 (1) (f) GDPR on the basis of Vimeo's legitimate interest in market research and the needs-based design of the Vimeo service.

If you do not want Vimeo to directly assign the data collected via our website to your Vimeo account, you must log out of Vimeo before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Vimeo as well as your rights in this regard and setting options for protecting your privacy can be found in Vimeo's data protection information: https: //vimeo.com/privacy

The tracking tool Google Analytics from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, is automatically integrated into videos from Vimeo that are integrated on our site. This is Vimeo's own tracking, to which we have no access and which cannot be influenced from our side. Google Analytics uses so-called "cookies" for tracking, these are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server and stored there. It can also be transmitted to the servers of Google LLC. come in the US.

This processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of Vimeo's legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

Insofar as this is legally required, we have obtained your consent in accordance with Article 6 (1) (a) GDPR to process your data as described above. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie-Consent-Tool" provided on the website.

9.2 Use of Youtube videos

This website uses the YouTube embedding function to display and play videos from the provider "Youtube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") heard.

The extended data protection mode is used here, which, according to the provider, only initiates the storage of user information when the video(s) is/are played. If the playback of embedded YouTube videos is started, the provider "Youtube" uses cookies to collect information about user behavior. According to information from "Youtube", these are used, among other things, to collect video statistics, improve user-friendliness and prevent abusive practices. If you are logged in to Google, your data will be assigned directly to your account when you click on a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button.Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in accordance with Article 6 Paragraph 1 lit needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. When using YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA.
Regardless of the playback of the embedded videos, a connection to the Google network is established each time this website is accessed, which can trigger further data processing operations without our influence.

You can find more information on data protection at "Youtube" in the YouTube terms of use at https://www.youtube.com/static?template=terms and in Google's data protection declaration under https://www.google.de/intl/de/policies/privacy

10) Tools and Miscellaneous

10.1 Cookie consent tool based on Usercentrics technology

This website uses a cookie consent tool with technology from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich (hereinafter "Usercentrics") to obtain effective user consent for cookies that require consent and cookie-based applications.

By integrating a corresponding JavaScript code, a banner is displayed to users when the page is accessed, in which consent can be given for certain cookies and/or cookie-based applications by ticking the box. The tool blocks the setting of all cookies that require consent until the respective user gives their consent by ticking the box. This ensures that such cookies are only set on the respective end device of the user if consent has been given.

So that the cookie content tool can clearly assign page views to individual users and can individually record, log and store the consent settings made by the user for the duration of the session, certain user information ( including the IP address), transmitted to the Usercentrics server and stored there.

This data processing takes place in accordance with Article 6 Paragraph 1 Letter f GDPR on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and therefore in a legally compliant design of our website.

Another legal basis for the data processing described is Art. 6 (1) (c) GDPR. As the person responsible, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

We have concluded an order processing contract with Usercentrics, with which we oblige Usercentrics to protect the data of visitors to our website and not to pass it on to third parties.

For more information on how Usercentrics uses data, see the Usercentrics privacy policy at https://usercentricscom/privacy-policy/

10.2 Applications for job postings by email

On our website, we advertise current vacancies in a separate section, for which interested parties can apply by e-mail to the contact address provided.

Inclusion in the application process requires that applicants provide us with all the personal data required for a well-founded and informed assessment and selection by e-mail together with the application.
The required information includes general information Personal information (name, address, a telephone or electronic contact option) as well as performance-specific evidence of the qualifications required for a position. It may also be necessary to provide health-related information, which must be taken into account in the interest of social protection in the person of the applicant in terms of labor and social law.

The individual job advertisement can be found to determine which components an application must contain in order to be considered and the form in which these components are to be sent by e-mail.

After receipt of the application sent using the email contact address provided, the applicant data will be stored by us and evaluated exclusively for the purpose of processing the application. For questions that arise in the course of processing, we use either the e-mail address provided by the applicant with his application or a specified telephone number.

The legal basis for this processing, including contacting us for queries, is Article 6 Paragraph 1 lit. b GDPR (for processing in Germany in conjunction with Section 26 Paragraph 1 BDSG), in the sense of which the application process is carried out as the initiation of an employment contract applies.

If special categories of personal data within the meaning of Art. 9 Para. 1 GDPR (e.g. health data such as information about the severely disabled status) are requested from applicants as part of the application process, the processing takes place in accordance with Art. 9 Para. 2 letter b. GDPR so that we can exercise our rights under labor law and social security and social protection law and comply with our obligations in this regard.

Cumulatively or alternatively, the processing of the special data categories can also be based on Art. 9 (1) lit medical diagnostics that provide health or social care or treatment or for the management of health or social systems and services.

If the applicant is not selected in the course of the evaluation described above or if an applicant withdraws his application prematurely, his data sent by e-mail and all electronic correspondence including the original application e-mail will be deleted after notification at the latest deleted after 6 months. This period is based on our legitimate interest in being able to answer any follow-up questions about the application and, if necessary, in being able to meet our obligations to provide evidence from the regulations on the equal treatment of applicants.

In the event of a successful application, the data provided will be processed on the basis of Art. 6 Para. 1 lit. b GDPR (for processing in Germany in conjunction with Section 26 Para.1 BDSG) for the purpose of carrying out the employment relationship

11) Rights of the data subject

11.1 The applicable data protection law grants you the following data subject rights (rights of information and intervention) vis-à-vis the person responsible for the processing of your personal data, whereby reference is made to the legal basis given for the respective exercise requirements:

Right to information according to Art. 15 GDPR;
Right to rectification in accordance with Art. 16 GDPR;
Right to erasure according to Art. 17 GDPR;
Right to restriction of processing in accordance with Art. 18 GDPR;
Right to information in accordance with Art. 19 GDPR;
Right to data portability in accordance with Art. 20 GDPR;
Right to revoke granted consent in accordance with Art. 7 Para. 3 GDPR;
Right to complain in accordance with Art. 77 GDPR.

11.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA INVOLVED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVE COMPREHENSIVE REASONS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING IS FOR THE CERTIFICATION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. YOU MAY OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP THE PROCESSING OF THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

12) Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal basis, the processing purpose and - if relevant - also based on the respective statutory retention period (e.g. commercial and tax retention periods).

When processing personal data on the basis of an express consent in accordance with Article 6 (1) (a) GDPR, this data is stored until the data subject revokes his consent.

If there are legal retention periods for data that are processed as part of legal or similar obligations on the basis of Article 6 (1) (b) GDPR, this data will be routinely deleted after the retention period has expired, unless are no longer required to fulfill or initiate a contract and/or we have no legitimate interest in further storage.

When personal data is processed on the basis of Article 6 Paragraph 1 Letter f GDPR, this data is stored until the data subject exercises his or her right of objection under Article 21 Paragraph 1 GDPR, unless , we can demonstrate compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 Para. 1 lit.f GDPR, this data is stored until the data subject exercises his right of objection in accordance with Art. 21 Para. 2 GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted if they are no longer necessary for the purposes for which they were collected or otherwise processed are.